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Privacy Policy
Effective Date: 28 August 2025
Business Name: RSM Commercial Driver Training
Website: https://rsmdrivertraining.com
Email: admin@rsmdrivertraining.com
Telephone: 01268 695909
Office Address: Enterprise House, Rawreth Barns, Doublegate Lane, Wickford, SS11 8UD
Who We Are
We are RSM Commercial Driver Training, a professional driver training provider based in Wickford, Essex. Our website address is: https://rsmdrivertraining.com.
What Personal Data We Collect and Why We Collect It
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.
An anonymised string (hash) from your email may be sent to the Gravatar service to check if you use it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. Once approved, your profile picture becomes visible with your comment.
Media
If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS), as visitors can download and extract this data from the website.
Cookies
We use cookies for the following purposes:
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To store user preferences and improve user experience.
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To retain login information (if applicable).
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To track website analytics via Google Analytics.
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To support ecommerce functionality through WooCommerce.
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To assist spam protection via Google reCAPTCHA.
If you leave a comment:
You may opt-in to saving your name, email address, and website in cookies. These last for one year.
If you visit our login page:
A temporary cookie is set to determine browser acceptance of cookies. It contains no personal data.
If you log in:
Several cookies are set to save your login info and screen preferences. Login cookies last two days; screen options cookies last one year. Selecting “Remember Me” will keep you logged in for two weeks. Logging out removes these cookies.
If you edit or publish an article:
A cookie is saved indicating the post ID. It expires after 1 day.
Embedded Content from Other Websites
Articles may include embedded content (e.g., videos, images, articles). These behave the same as if you visited the other site directly.
These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with their content, especially if you’re logged in to their platform.
Ecommerce & Payment Information (WooCommerce)
We use WooCommerce to power our online store and handle any course or product purchases.
Data collected may include:
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Name, billing address, shipping address, email, phone number
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Payment method (handled securely via third-party payment processors)
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Order history
We retain this information to process orders, comply with legal obligations, and improve services. Payment information is handled by our secure payment gateways and is not stored on our servers.
Google Analytics
We use Google Analytics to understand how visitors use our site. This includes:
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Pages visited
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Time spent on the site
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Geographic location (approximate)
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Browser and device information
Google Analytics may set cookies on your device to collect this data. This data is anonymised and used to improve user experience and performance.
Learn more: https://policies.google.com/privacy
Google reCAPTCHA
We use Google reCAPTCHA on our forms to prevent spam and abuse. reCAPTCHA may collect information about your device, mouse movements, keystrokes, and other behaviour patterns to determine whether you’re a human or bot.
Usage of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service:
Who We Share Your Data With
We do not sell your data. However, your data may be shared with trusted third parties who help us operate our website, deliver services, or process payments, such as:
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Payment processors
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Google (for Analytics and reCAPTCHA)
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Hosting providers
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WooCommerce plugins
If you request a password reset, your IP address will be included in the reset email.
How Long We Retain Your Data
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Comments and associated metadata: Indefinitely, unless deleted manually.
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Registered user data: Stored in the user profile until edited or deleted.
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Ecommerce orders: Retained for up to 7 years to comply with tax and accounting laws.
What Rights You Have Over Your Data
You have the right to:
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Request an export of your personal data.
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Request deletion of your personal data (excluding data required for legal or administrative purposes).
To make a data request, contact us at: admin@rsmdrivertraining.com
Where Your Data Is Sent
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Visitor comments may be checked through automated spam detection services (e.g., Akismet or reCAPTCHA).
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Some data may be processed outside the UK/EU but is handled according to GDPR-compliant standards via secure third-party services.
How We Protect Your Data
We use a combination of technical, organisational, and administrative measures to secure your data:
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SSL encryption
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Regular software updates
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Secure payment processing
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Limited data access to authorised personnel only
Contact Information
For privacy-related questions or data requests, please contact:
RSM Commercial Driver Training
Enterprise House, Rawreth Barns, Doublegate Lane, Wickford, SS11 8UD
📞 01268 695909
✉️ admin@rsmdrivertraining.com