My experience with RSM has been fantastic from start to finish. Booking my training course itself was a breeze, at every stage everyone has been so friendly and informative. As someone who booked and paid for the course off my own back, this was very important to me and played a massive part in making me decide to go with RSM. Having come from bus driving previously, I was deemed ready to make the most of the change in staging rules and go straight into a C+E vehicle & test. I had Russ for my assessment and training, and I honestly could not say a bad word at all about him! He is an excellent instructor, very well informed and made sure I knew everything I needed to do to meet the requirements of the test. We chatted loads along the way and I felt completely comfortable throughout every step of my training. I passed my off-road manoeuvres test first-time, and then went confidently into my HGV C+E driving test soon after. Which I’m pleased to say I passed first-time also! I couldn’t have done it without the excellent training I received from Russ, and the service and hospitality from everyone in the office and the rest of the training team was second to none. I honestly can not recommend them enough, and if this kind of training is a path you are looking to go down - you should 100% pick up the phone and have a chat with RSM! I will be recommending everyone I know to come to yourselves. Thank you so much for helping me start a new career!